With myACPNY, you can view test results, request prescription renewals, and access trusted health information resources. You can also communicate electronically and securely with your medical team. myACPNY is a free service offered to their patients.
Here is a guide to help you with any questions you may have regarding the portal. From booking an appointment to understanding privacy guidelines, each of these groups of questions provides key insights. Make sure your patient’s experience is as seamless as possible with this resource.
Frequently Asked Questions
Where can you get a referral if you want to see a specialty care provider in ACPNY, or is a referral even necessary?
Your primary care provider will determine the clinical need for specialty care. The primary care provider and the Care Team will work together to provide the necessary referrals before your scheduled specialty care visit if your insurance plan requires one.
What is the address of one of your medical offices?
By using the filtering tools on our Find a Doctor or Medical Office page, you can find a location you want to visit and then click on the address for directions.
What should I do if some of the health information I provide on myACPNY is incorrect?
The information in myACPNY is taken directly from your electronic medical record at your doctor’s office. At every clinic visit, your electronic medical record is reviewed and updated. You should ask your doctor to correct any inaccurate information at your next clinic visit.
How is myACPNY secure?
They take great care to maintain the privacy and security of your health information. A secure activation code, personal username, and password are required to gain access to information. Each individual controls passwords, and the account cannot be accessed without them. myACPNY also uses the latest 128-bit SSL encryption technology without caching to encrypt your session automatically.